Values & Culture

Our Mission

We are dedicated to the creation, retention, and growth of the local independent insurance agency.

Core Values

Agency Interaction

• Respect all people, value their difference, and deal with them as we would like to be treated
• Go the extra mile to give agencies knowledgeable advice and service that will maximize their benefit and create value
• Handle agencies with an eye on profitability for them and for ourselves
• Treat agencies like partners

Business Practices

• Tirelessly pursue new growth opportunities for our agencies, our companies, and ourselves
• Focus on commitments and profitability with all companies and agencies
• Maintain Preferred Agency status with Strategic Partner Companies
• Research and utilize technology to enhance all that we do
• Innovate, create and foster the entrepreneurial spirit
• Select business relationships carefully

Culture

• Create value for agencies and we create value for ourselves
• Build long-term relationships based on honesty and integrity
• Learn from our experiences and seek improvement
• Use tenacity and persistency to win every time
• Strive for the best image and reputation
• Take ownership in all that we do